FAQ

We get it—massage can feel a little intimidating.

Whether it’s your very first session or you’re trying something new, it’s totally normal to have questions (or nerves!). This space is designed to be gentle, judgment-free, and fully centered around you.

Below are answers to some common questions so you can arrive feeling confident, relaxed, and informed.

And if something’s not covered here? Just ask! Mattie is always happy to talk things through 💗

Seriously, no question is too weird. She’s heard it all—including ‘What if I fall asleep and drool?’
(It’s fine. It’s happened. It means you relaxed.)

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Questions?

What should I do after my session?

Drink water, take it slow, and give your body time to integrate. Rest is part of the healing process.
What if I’m pregnant or have a medical condition?

Mattie is trained in prenatal and medical massage. If you’re unsure whether massage is right for you, reach out! She’s happy to consult and adapt your session to your needs.
What should I expect at my first appointment?

Your session will begin with a short check-in to talk about your goals, comfort preferences, and any areas you’d like to focus on—or avoid.
Mattie’s massage style is intuitive, calming, and personalized—so your session will be exactly what you need that day. Quiet or talkative, relaxing or targeted—this is your space.
Click here for more information about what to expect at your first appointment.
How do I book an appointment?

Booking is easy! Just reach out to Mattie via text or call @ 208-815-0346.
If you have questions before booking, feel free to reach out here or to wellnesswmattie@gmail.com !
Mattie’s happy to help you choose the session that’s right for you.
Is massage painful?

Massage may involve some tension release, but it should never feel like suffering. Mattie checks in about pressure and encourages open communication throughout your session.
Do I need to undress completely?

Only to your comfort level! You’ll always be professionally draped and covered during the session. Your safety and peace of mind come first.
What if I fall asleep?

It happens all the time, and it’s a compliment! Your body knows what it needs.
Can I talk during my massage?

Absolutely. Some people like to chat, others prefer quiet—that’s totally up to you. Mattie will follow your lead.
Do you do in-home or hospital visits?

Yes—especially for hospice or specialized care. Get in touch to see what’s possible.

💸 Payment & Policies 💸

Deposits:

A deposit is required to secure your appointment. This helps protect Mattie’s time and ensures availability for all clients.
Cancellations:

Life happens—we get it! If you need to cancel, please do so at least 48 hours before your session. Cancellations made more than 48 hours in advance will receive a full refund of the deposit. Cancellations made within 48 hours, or missed appointments, are non-refundable.
Late Arrivals:

If you’re more than 15 minutes late, your appointment may be considered a missed session. This allows Mattie to stay on schedule and give every client the full care they deserve.
Payment Methods:

Payment will be collected at the end of your appointment. Mattie accepts card, cash, or Venmo.